Shipping Policies
- Adaptive Direct only ships to the United States. We are happy to offer free domestic shipping on orders over $35. All orders under $35 will be shipped at a flat rate of $12.
- Unfortunately, we are currently unable to ship to P.O. Boxes. Please provide a physical address during checkout.
- Orders placed on Adaptive Direct before 12PM ST will be processed the same day.
- Shipping times may vary, as orders are typically dispatched directly from vendors. Most orders will arrive between 4 and 8 business days.
- Theft of your package is not the shipper or Adaptive Directs liability. Â Use a secure alternative location if you are not positive it can be safe. Â If your package is stolen you will have to file a police report. Â Shippers are using GPS tracking and photos to prove it was delivered. Â Package theft is a serious problem that is increasing nationwide.
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Returns
Most products are eligible for return within 30 days of purchase although restrictions may be applied. Please refer to our Return Policy for specific guidelines regarding your purchase.Â