Shipping Policies
- Adaptive Direct only ships to the United States. We are happy to offer free domestic shipping on orders over $35. All orders under $35 will be shipped at a flat rate of $12.
- Unfortunately, we are currently unable to ship to P.O. Boxes. Please provide a physical address during checkout.
- Orders placed on Adaptive Direct before 12PM ST will be processed the same day.
- Shipping times may vary, as orders are typically dispatched directly from vendors. Most orders will arrive between 4 and 8 business days.
- Theft of your package is not the shipper or Adaptive Directs liability. Use a secure alternative location if you are not positive it can be safe. If your package is stolen you will have to file a police report. Shippers are using GPS tracking and photos to prove it was delivered. Package theft is a serious problem that is increasing nationwide.
Returns
Most products are eligible for return within 30 days of purchase although restrictions may be applied. Please refer to our Return Policy for specific guidelines regarding your purchase.